There are an endless number of web metrics to track. Which matter and their numbers will depend on company variables such as size, stage, marketing spend, target customer, average sales price, availability of freemium or open source downloads, among others. My job as your marketing metrics consultant will be to identify a few that matter today, focus on improving them, and evolve the metrics set over time. Read more about our website consulting.
Community sites offer a set of engagement opportunities for prospects that go beyond the basic corporate website traffic metrics. Which metrics that are important to track can change as the community matures and develops. I’ve led several community development initiatives and my role as a marketing metrics consultant will be to help you identify which are critical for your current stage and which need improving.
Generating the Right Leads
Customer Paths to Revenue
Building your marketing database is the first step in digital marketing. I’ll make sure you are adding the names and contacts that have the attributes of your target customers and are measuring how many opt-in and how many engage. This chart shows industry vertical. Together, we’ll determine which customer attributes matter to you.
Different go-to-market strategies require monitoring different paths to measure and manage. Some companies have more than one, such as companies with open source offerings or community sites. I’ll help you know which paths are most effective for your business so you can make informed decisions regarding your marketing spend.
Marketing Contribution to Pipeline
For some, light videos and top ten lists generate new inquiries, for others, thought leadership whitepapers and webinars deliver the leads. Some audiences are best engaged by driving them directly to your website, while others require partnering with syndicated media sites the audience already trusts. My role as your marketing metrics consultant will be to help track and find out what content marketing efforts are working so you can align marketing spend.
Tracking lead progress through every stage of the marketing and sales funnel is important to know marketing’s contribution to the business. Factors such as conversion rates from stage to stage, the time it takes for leads to mature, and what content is driving the conversions provide great insight to your business and how to improve your go-to-market. Bringing these insights to light is a goal for me in every marketing metrics consultant engagement.